Refund policy

RETURN AND REFUND POLICY

Each Steel Toe Hustle product is made to order. Please review the product description and size information carefully before ordering.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your item arrives damaged, defective, misprinted, or different from what you ordered, contact us at steeltoehustle@icloud.com within 30 days of delivery.

Include:

• Your order number
• A description of the problem
• Clear photographs showing the item and issue

After reviewing the claim, we may provide a replacement or refund when appropriate.

SIZE AND CHANGE-OF-MIND RETURNS

Because our products are made to order, we generally cannot accept returns or exchanges for selecting the wrong size, choosing the wrong colour, or changing your mind. This does not limit any rights available to you under applicable consumer-protection laws.

CANCELLATIONS

Contact us immediately if you need to cancel an order. We can only cancel an order before it enters production. Cancellation is not guaranteed once fulfillment has started.

LOST PACKAGES

If tracking shows that your package has not arrived, contact us no later than 30 days after the estimated delivery date so we can investigate.

INCORRECT OR INCOMPLETE ADDRESSES

Customers are responsible for providing a complete and accurate delivery address. Additional shipping charges may apply if an order must be reshipped because of an incorrect address or an unclaimed package.

REFUNDS

Approved refunds are issued to the original payment method. Your bank or payment provider may require additional time to post the refund.

Do not return an item without contacting us first. Returns sent without authorization may not be accepted.

Contact: steeltoehustle@icloud.com